Blog Archives
May I request a call back on behalf of another person, such as a friend, family member, or even someone I don’t know who appears to be in distress?
- Mar
- 26
We are authorized to call those numbers who have reached the Helpie Crisis Line and requested a callback. It means we may not make a third-party phone call.
Is it better to get help through a message or a callback request?
- Mar
- 26
Finding help in the most convenient way for you is the best option! Every mode has its own set of advantages and disadvantages. So, depending on your preferences and needs, select the most appropriate help. Make your safety a priority!
Is there a limit to how many times I can request a call back on the Helpie Mental Health Crisis Line?
- Mar
- 26
The Helpie Mental Health Crisis Line is a dedicated helpline for those in need of immediate assistance while facing a mental health emergency. We hope you do not find yourself in crisis regularly. You are encouraged to use the Helpie Crisis Response Platform only when experiencing a crisis. Anyone reaching this line for intensive therapy […]
Is it okay if I request a callback merely to vent?
- Mar
- 26
Many people who contact Helpie Mental Health Crisis Line in crises find that they feel better after venting or sharing their problems. We would do all in our ability to provide you with an empathic, non-judgmental, and compassionate listening ear.
Will requesting a callback on the Helpie Mental Health Crisis Line make a difference in my current crisis?
- Mar
- 26
Seeking help is not always simple! The fact that you have taken the initial step may be enough to sustain your hope. Continue to hold on and keep yourself safe. Occasionally, conversing with another concerned individual can assist you in making more sensible and less impulsive decisions.
When I request a callback, who am I communicating to?
- Mar
- 26
Your request for a callback is automated, and you are connecting with the technology system in the background. A qualified Helpie Responder will interact with you during the call back from the crisis line.
Does call back request and subsequent call back incur any charges?
- Mar
- 26
It is possible that the caller will be charged for the first time they seek a callback. The crisis line will cover the cost of the call that was returned to the caller.
Are you available to receive a request for a callback from people in different parts of the country and the world?
- Mar
- 26
We are equipped and authorized to handle call back requests from India only.