Blog Archives

Are the resources and referrals shared by Helpie Responders trustworthy?

The referrals and resources are made in response to meet the immediate needs of the caller. They are considered to be potentially available resources by us. We do not have a formal quality control mechanism to determine the quality of their services. It is recommended that the caller exercise their discretion and make the final […]

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Is it possible to speak with a psychologist, psychiatrist, or medical practitioner who is a part of the Helpie Crisis Intervention team rather than with a Helpie Responder?

An available Helpie Responder on the scheduled calendar will be at your disposal for contact. The Helpie Responder can be a psychiatrist, psychologist, counsellor, doctor or a trained layperson who is willing to help someone in need. We are unable to accommodate requests for specific persons based on their profession or identity.

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Why isn’t the Helpie Responder’s name shared?

As this is a crisis line operated by individuals with a humanitarian approach and a passion for helping others in distress, each person operating the line gives their maximum. Their names are not shared to avoid burnout and protect their privacy, as they come from diverse backgrounds.

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Who are Helpie Crisis Intervention Responders?

Helpie Crisis Intervention Responders are a diverse network of skilled crisis line supporters trained to help those who need safe, non-judgmental support during times of stress and crisis until appropriate aid arrives to calm them down or solve the issue. An expert team trains them to build rapport with the caller and listen compassionately, nonjudgmentally, […]

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What is the Helpie Mental Health Crisis Line?

The Helpie Mental Health Crisis Line is a verified anonymous Mental Health Crisis Line In India. Individuals in mental health crises can leave a callback request at 08045901234. A trained Helpie Responder will call you back at the earliest to attempt to help you during your times of mental health crisis.

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