Blog Archives

Is it better to get help through a message or a callback request?

Finding help in the most convenient way for you is the best option! Every mode has its own set of advantages and disadvantages. So, depending on your preferences and needs, select the most appropriate help. Make your safety a priority!

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How can I know who responds to my messages?

A trained Helpie Responder will respond to your message(s).

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What is the expected turnaround time for a reply to my message?

Under ideal conditions, you should receive a response within 24 hours.

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