It is important to respect the uniqueness of the distressed individual and their situation. Helping others is what drives your actions. Be as open and honest as you can. To help them better comprehend, you might inform them that in the event of a mental health crisis, requesting help is the best course of action. As you’ve examined all of the options, you can say this is the safest decision to make. They can request a callback from a Helpie Responder on the Helpie Mental Health Crisis Response Line or meet with accessible mental health professionals. Suppose a person refuses to seek care and there is an imminent threat to their or another person’s life. In that case, a “supported admission” may be necessary (considering admission by reaching out to appropriate legal and medical authorities).