Blog Archives
Is it better to get help through a message or a callback request?
- Mar
- 26
Finding help in the most convenient way for you is the best option! Every mode has its own set of advantages and disadvantages. So, depending on your preferences and needs, select the most appropriate help. Make your safety a priority!
How can I know who responds to my messages?
- Mar
- 26
A trained Helpie Responder will respond to your message(s).
What is the expected turnaround time for a reply to my message?
- Mar
- 26
Under ideal conditions, you should receive a response within 24 hours.
Would you be able to call someone I know who is in a crisis if I provided you with their contact information?
- Mar
- 26
We cannot contact someone proactively in response to a request. The operating platform only authorizes us to call those who have requested a callback from Helpie.
Is it possible for me and my partner to get help for our problems simultaneously?
- Mar
- 26
We are more sensitive to the plights of individuals in distress. If you and your partner are willing to talk, we can provide individual assistance and guidance. This platform may not be helpful if you’re searching for marital or relationship counselling.
How can the Helpie Crisis Line resources on the website help someone in need?
- Mar
- 26
The resources are hand-picked and tailored to the common issues and critical assistance required in a mental health crisis. As a result, the resources have their own self-help space to ensure you are secure and dealing with the issue reflectively and rationally. Check out the Helpie Bot, Helpie Ring, and Helpie Brics.
How does crisis intervention work when a person is in a crisis?
- Mar
- 26
Crisis intervention gives the space to breathe easy during times of suffocation. It lets you pause and reflect, helping you look beyond chaos.
Will requesting a callback on the Helpie Mental Health Crisis Line make a difference in my current crisis?
- Mar
- 26
Seeking help is not always simple! The fact that you have taken the initial step may be enough to sustain your hope. Continue to hold on and keep yourself safe. Occasionally, conversing with another concerned individual can assist you in making more sensible and less impulsive decisions.