Blog Archives

Can I join the Helpie Mental Health Crisis Line to help those in crisis?

Suppose you are 18 years of age or older and believe that suicide is preventable. In that case, you are welcome to become a Helpie Suicide Gatekeeper @ https://www.helpie.co.in/gatekeeper which is the first step toward becoming a member of the Helpie Mental Health Crisis Line.

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What exactly is the purpose of recording phone calls?

Crisis intervention is a demanding field that requires continuous training. Helpie Mental Health Crisis Responders are passionate about helping others, and to help effectively, we need to understand why certain things work, and others do not. Thus, specific and authorized team members may use the recordings for quality assurance, training, and monitoring.

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Will the helpline track my location?

We will not actively track your location. The primary dashboard may display your state name based on the call number, but Helpie Responders do not have ready access to it.

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Who can dial the Crisis Line?

● Any individual in a crisis, struggling with anger, shame, rejection, frustration, boredom, exhaustion, lack of interest, fear, worry, sadness, regret, addiction, or guilt. ● The crisis affects day-to-day functioning, including sleep, appetite, and self-care. ● Any Individual troubled by feelings of helplessness, hopelessness, and worthlessness. ● Any Individual experiencing racing or suicidal thoughts. ● […]

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Which languages does the Helpie Mental Health Crisis Line support?

At present, we can take calls from across India from individuals who can communicate in any of the three primary languages of English, Hindi, and Kannada. Depending on the pool of Helpie Responders available at any given time, we may accommodate some of the other Indian languages as well.

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In which city and country is Helpie Mental Health Crisis Line-based?

Bangalore, India

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Do you have any commercial affiliations?

This platform operates independently of any commercial interests. Periodically, education or support funds from external sources allow the efficient and uninterrupted operation of the platform while remaining independent of the overall quality and functionality of the crisis line service itself.

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With so many helplines available, what makes the Helpie Mental Health Crisis Response Platform unique & different?

2.  Every helpline is developed with the best intentions and the singular goal of serving a certain purpose and reaching a specific group. It may not be appropriate to make a universal comparison. The Helpie Crisis Response Platform has unique features to its credit – It is technology-enabled. The platform is loaded with resources to […]

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